You might assume your home or business insurance will protect you if you’re burgled. But what many people don’t realise is that insurance cover often depends on the quality and type of locks you have fitted. If your locks don’t meet your insurer’s requirements, any claim you make could be rejected.
Whether you’re a homeowner, landlord, or business owner, it’s worth checking now rather than finding out after something goes wrong.
Why Lock Standards Matter to Insurers
Insurance providers want to know that your property has a basic level of protection. Just as they might require window locks or a functioning alarm system, they often specify certain types of door locks depending on the policy. When taking out insurance, you may have also inadvertently ticked a protection level you didn’t have.
Most UK insurers refer to British Standards. For example, they might require:
- BS3621 locks on external timber doors
- TS007 three-star rated cylinders for uPVC or composite doors
- Multi-point locking systems for patio and French doors
These locks are designed to offer better resistance to common break-in methods like lock snapping, drilling, or bumping. If your current locks fall short of these standards, you may need either a professional lock repair to bring them up to scratch or a full lock replacement.
How to Check If Your Locks Are Compliant
Start by looking at your main external doors. For wooden doors, check if the lock has a kite mark and the BS3621 number stamped on the faceplate. For cylinder locks on uPVC doors, check if it meets TS007 or has anti-snap features.
If the locks don’t have visible markings or if they feel loose, sticky, or worn, it’s time to speak to a locksmith. You may only need a quick lock repair to tighten components or fix alignment issues, but if the lock type is outdated, a replacement will likely be necessary.
Common Lock Issues That Can Void a Policy
Even if you have the right type of lock, insurers may take issue if it’s faulty or hasn’t been maintained. Problems that can affect your insurance coverage include:
- Broken or missing keys
- Loose handles or misaligned locks
- Difficulty turning the key
- Door not shutting or locking securely
- Signs of tampering or wear that haven’t been addressed
These issues are often easy to fix, but if left unchecked, they could leave you exposed. Insurers may argue that you didn’t take reasonable steps to secure the property.
Do You Need to Tell Your Insurer About a Lock Change?
In most cases, insurers don’t require notification for routine maintenance or minor lock repairs. However, if you’ve recently upgraded to high-security locks, installed smart locks, or changed from one lock type to another, it’s worth letting them know. Some insurers may offer discounts for added security, while others simply want accurate information on file.
If you’ve recently moved house, inherited a property, or changed tenants in a rental property, it’s especially important to review the locks. Make sure the new locks match or exceed the standards your insurer expects.
Why It’s Worth Using a Professional Locksmith
Although it’s possible to buy locks yourself, installation is just as important as the lock itself. A high-quality lock that isn’t fitted correctly won’t offer the protection it’s designed for. Poorly installed locks can also affect the door’s ability to close and seal properly, leading to draughts, warping, or even damage to the frame.
A professional locksmith can install locks in line with manufacturer specifications and test everything before they leave. This might be a condition of your insurance.
Searching “lock replacement near me” should bring up local locksmiths who can assess your doors, explain what needs doing, and make sure your locks meet both insurance and security expectations.
Final Thoughts
Your locks play a direct role in whether your insurance pays out after a break-in. If they don’t meet the right standards, or if they’re faulty and left unrepaired, you could be left with the cost of the damage yourself. Fortunately, this is easy to avoid with a quick inspection and either a lock repair or replacement as needed.
It’s a small job. If you’re unsure about your current setup, it’s a good time to speak to a locksmith and ask the question directly. A quick internet search is all it takes to start the process and ensure your property is properly protected.



