Shadow Small Business Minister Labour MP, Bill Esterson has praised a Merseyside based family business during a recent purchase of a dishwasher for the example they set on how shops can succeed despite the very difficult trading conditions being experienced in the economy.
Speaking in a debate on the development of a Retail Strategy he cited Smiths TV as an example of how independent retailers can thrive on local high streets commenting “The good use of technology, allied to equipping staff with the technical and interpersonal skills that I experienced at Smiths, offers a vision of a successful retail future.”
The Shadow Minister for Small Business advocated for: “A successful retail strategy should put in place support for businesses to harness the power of the internet and to benefit from a combination of online and offline shopping. Smiths TV in Formby shows how that can work”
Smiths TV is a family run business now in its 5th generation which has been based in Merseyside for over 100 years with four branches in Southport, Burscough, Formby and Ainsdale with a national website presence. They sell a wide range of electrical items including TV, Audio and Domestic Appliances.
“I am delighted that our business has been recognised as an example of how an independent retailer can still be successful in a challenging retail environment. We continue to adapt our business both in store and online but we need support from the government to keep being successful’.”
Mark Wright, Director
Smiths TV has embarked on an overhaul of its business in the past 5 years refitting all of their showrooms so they can display the latest technology in the best possible environment. Their websitewww.smithstv.co.uk was also redesigned and was the winner of the best website award at the 2015 ERT Awards. The retail strategy is to give Smiths TV wide local and national coverage and to provide destination stores where customers can get the best service at the best prices by matching or beating all the major electrical retailers.