Photo: Andrew Chrysler with his mother

Delivery firm needs to raise their game, says angry resident

An elderly woman from Southport has been left bed ridden after a delivery firm forgot to send her a much needed therapy chair.
Andrew Chrysler says his infirm mother has been stuck in bed and fears she may deteriorate after Lloyds Pharmacy and couriers failed to delivery a recline and rise chair which she needs to be able to get out of bed and be more active.

Andrew said: “We ordered an electric recline and rise chair from Lloyds Pharmacy for my mother.

“This was supposed to be delivered on Tuesday, and I provided a mobile number to be advised of the one hour time slot.

“Despite this, I did not get a message.

Phoning today to chase the delivery, we were told that DPD will not advise a time, but the web site says different. Now we are being told to phone the carrier.

“Lloyds Pharmacy are passing the buck in a disgraceful manner. In the meantime, my infirm mother is staying in bed (not a good idea) because she does not have a chair that she can get in and out of.”

 


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