The TOP Broadband ISPs and Deals in the UK in 2023 Reviewed

10th January 2023

If you’re looking for the best broadband deals in the UK in 2023, then you’ve come to the right place. We’ve rounded up some of the best options from BT, TalkTalk, Virgin Media, and NOW Broadband.

Virgin Media

Virgin Media offers broadband, phone, and TV packages. They offer competitive rates on packages. The company also offers deals for existing customers. Besides, it is known for its customer service. In fact, it ranks above average in customer satisfaction with its broadband service.

While it is not as popular as Sky, Virgin Media is a major player in the TV market. Its TV packages include Sky Showcase, BT Sport, and the Big Bundle. This package comes with a variety of HD services and a full range of Sky Cinema channels.

Virgin Media is also a mobile service provider. Its mobile services are available in the Virgin Mobile brand. With this service, you can surf the internet, send and receive text messages, and make voice calls from your mobile device.

Virgin Media’s Fibre Optic technology is like standard fibre broadband offered by other providers. It works by transmitting your Internet connection from a local cabinet to your property.

Virgin Media offers some of the fastest broadband speeds available in the UK. Speeds vary depending on where you live. For example, Virgin’s Gig1 service has speeds of 1130Mbps. These speeds are perfect for streaming HD movies and gaming.

When you sign up for a Virgin Media package, you will be given access to 20 million free Wi-Fi hotspots around the world. The company even has its own Web Safe that automatically detects and removes malware.

NOW Broadband

NOW Broadband is a budget broadband provider. They offer cheap fibre with TV deals, no contract broadband, and a range of packages. Their service is based on Openreach infrastructure. You can choose from 12- or 30-day rolling contracts, and your service can be terminated at any time without charge.

The average download speed for the NOW broadband package is around 11 Mb/s. It also offers unlimited downloads and uploads. If you want to use the broadband more than just for downloading, it will be worth adding some extras like ad-free TV and HD streaming. However, the speeds are relatively slow by modern standards.

NOW Broadband’s customer service team is based in the UK. They offer free phone calls and live chat. There are a few common issues users often face, and NOW is committed to addressing them.

Unlike BT and Virgin Media, NOW does not charge a setup fee. Moreover, there is no credit check involved. Depending on which plan you choose, you can expect to pay a monthly price of around £20 or £40.

While NOW Broadband does not offer ultrafast fibre, it does offer a range of packages with speeds ranging from 63 Mbps to a whopping 340 Mbps. The broadband deal is perfect for households with multiple devices.

BT

BT offers a variety of broadband deals. The company has one of the largest broadband networks in the UK. It provides connectivity to residential homes, small businesses and large corporations.

BT’s broadband packages are available on a month-to-month basis or with a contract. There are standalone broadband deals, broadband and TV packages and mobile phone contracts. Many BT broadband packages include a landline.

Prices for BT broadband vary depending on where you live and how much you use the Internet. Broadband speeds are measured in mega-bits-per-second (Mbps). BT’s cheapest broadband deal is 10Mbps, which should be fast enough for online shopping, streaming music and watching catch-up TV. However, larger households may need faster connections.

BT also offers an unlimited option. This option can be cheaper for some customers, especially those with a regular landline. On top of that, BT includes a range of extras. These include access to the BT Cloud, which allows users to store files remotely. Additionally, BT also gives customers free antivirus software.

If you’re not happy with the speed of your broadband, you can upgrade to higher speeds within 30 days. Alternatively, if you want a broadband deal that includes an unlimited amount of data, you can switch to a BT Halo package, which promises double data allowance and price fix promises.

Plusnet

Plusnet offers a wide range of broadband packages. The company is a subsidiary of BT and is renowned for its competitive prices. In addition to broadband, Plusnet also offers phone and TV deals. You can read about the different packages on the company’s website or use its Compare the Market tool to find a deal that suits you.

Plusnet broadband is available in 12-, 18- and 24-month contracts. If you want to get a full fibre broadband package, you will need to sign a 24-month contract. But if you want to save money on your internet, it might be best to opt for a 12-month contract.

Plusnet boasts a great reputation for customer service, and its UK-based call centre is open for business, seven days a week. However, you need to know that there are several drawbacks to using the company.

For starters, the company doesn’t offer a fixed-price guarantee. This means that your monthly cost may increase every year, in line with the Consumer Price Index. And you won’t be able to watch Freeview channels. Similarly, the company is not a renowned provider of high-quality routers.

Also, Plusnet’s broadband product isn’t the fastest. Depending on your location, you could have a minimum speed of up to 500Mbps.

Shell Energy

If you are looking for a new broadband provider, then Shell Energy could be an option. The company offers a variety of broadband deals and packages, including both Full Fibre and Ultrafast options.

As with most broadband providers, you can pick a package that suits your needs. The company has three core options for its customers: Standard, Superfast and Ultrafast. These broadband deals are available for both home and business users.

One of the main benefits of Shell Broadband is that it doesn’t come with any hidden upfront fees. It also has a fair use policy. In other words, you won’t be charged more for more usage than the maximum allowance. You can also take advantage of its Shell Go+ rewards scheme.

Customers can also take advantage of discounts on fuel at Shell stations. They will also receive a voucher for a Shell Energy shop. This means that you can get your router upgraded to the latest market standards.

Some of the most popular Shell broadband deals include a phone line and unlimited calls to UK landlines. You can also get free international calls and pay-as-you-go calls.

Another benefit of the company’s service is that you can keep your current home phone number. However, if you are going to be using your broadband for internet and phone calls, it may be a better idea to go with a company that has a full range of services.

John Lewis Broadband

The name John Lewis is renowned for its department store, but it is also a brand that offers a wide range of services. From a home phone line to broadband, it offers simple, flexible packages.

Its latest customer satisfaction report showed 81% satisfaction. They have a great customer service policy and offer an impressive range of online support.

John Lewis Broadband isn’t the cheapest broadband provider, but it is good value for money. It uses a modern network of fibre optic glass cabling. This results in fast and reliable speeds. And it gives priority to emailing and video calling during peak times.

John Lewis Broadband doesn’t charge upfront fees for new lines. But they do have an early termination fee, which is applied to your contract if you end it before it ends.

Plusnet, which trades as John Lewis Broadband, is part of the BT Group and has over ten years’ experience. Their customer support has also improved. A recent customer survey revealed that Plusnet customers only had to wait four minutes, 52 seconds to get their call answered.

However, they do have a fair number of complaints. Ofcom’s most recent report found that 69 per cent of Plusnet customers had a complaint.

TalkTalk

TalkTalk offers a wide range of broadband deals. They are constantly changing their packages to suit your requirements and budget. With these deals you can enjoy unlimited usage of your broadband. This includes downloading and streaming music, watching movies, and playing games online.

You can also add on other features to your package. For example, if you are a keen sports fan, you may want to consider adding on a sports deal to your broadband package. There are also TalkTalk mobile phone plans which can be combined with your broadband package. These mobile plans are available on a monthly rolling contract.

Some of the broadband packages offered by TalkTalk offer full fibre download speeds. These fibre packages are delivered over the Openreach network. These fibre packages are available to 97% of the UK.

You can also add unlimited UK calls to your broadband subscription. This allows you to make free calls to UK landlines and mobiles.

The broadband deals from TalkTalk are very affordable. They include free evening and weekend calls. In addition, you can stream on-demand movies and TV shows with a set-top box.

If you are looking for the fastest broadband service, you should consider the Faster Fibre package. This package gives average download and upload speeds of 67Mbps and 38Mbps. It is ideal for families who use several devices at the same time.