The Bridal Gallery Group Closes Down
The group has outlets in Liverpool, Chester, Southport, Tarleton and Preston
The company has issued the statement below for worried customers.
It is with great regret that I must inform you that the Directors of The Bridal Gallery Group Ltd have decided to close it’s stores. Before you panic, we do not intend to just shut up the shops and leave you attempting to regain your deposit and find that dress of your dreams all over again. We aim to fulfill all orders currently placed and give further details below. If your dress was already in at one of our stores, then these are safe and you will be contacted shortly.
We are a family owned and run business, and over the last 6 years we have invested a considerable amount of personal money, along with blood, sweat and tears, into building what we consider to be four amazing bridal shops, and have not taken a penny out during this time. However in recent weeks both our bank and our credit card processors have made it impossible for us to continue trading. This has come as a shock to us as I am sure it has to you also, and we did not expect to be put in the situation of having to make this decision.
Our bank has refused to increase our overdraft facility of £20,000 that allows us to fund the day to day running of the stores since the day we opened the business 6 years ago. This is despite going from zero turnover that day to what was a considerable amount now.
Our credit card processors have also decided they want extra cash security just to continue allowing us to take credit card payments, this is on top of the current £180,000 cash security they are already holding. To get this they have been taking 25% of all credit card payments since August, putting us in an extremely difficult position.
It is our intention to fulfill all current orders we have, however this requires the agreement from our suppliers which we are currently in discussions with. We will be pushing hard for them to allow us to provide your dress as intended, and hopefully they will also, like ourselves, not want to put you in a bad situation.
Unfortunately that is the only information we have at this time. The moment we have any further information we will contact you immediately to inform you how we can proceed. If you do wish to contact us in the meantime then please do so by emailing us on email@example.com – due to the number of emails we expect we are dealing with them in wedding date order so we can arrange the most urgent items being delivered first.
We apologise for any inconvenience this may cause, but please rest assured we are putting every effort into delivering your dream dress as intended.
UPDATE 19th Oct 20.30: If you have emailed up then please accept our apologies with the delay in replying. As this all happened so quickly we had to make our first priority getting Bride’s dresses out of the shops to avoid these being taken. We are now answering all emails as quickly as possible.
UPDATE 20th Oct 09.45: We have been made aware of a number of local media reports suggesting we have taken Bride’s dresses out of our shops for personal gain. We know the source of these reports and can categorically deny this is the case. All Bride’s dresses within our stores have been taken with permission of the liquidators (who were there at the time) so we could secure these and distribute to the brides on time – 6 of which were done yesterday, with more scheduled over the coming week.
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