SURVEY | How easy is it to contact your GP? by On The Spot News 16th February 2022 Please enable JavaScript in your browser to complete this form. - Step 1 of 6Throughout the pandemic, OTS News has heard numerous reports of members of the public struggling to access, or even contact, their registered GP surgery.While the difficulties caused by the coronavirus pandemic are obvious to everyone, and a level of disruption to services is perfectly understandable, we are keen to learn the extent of the difficulties being faced by patients.TermsThe content provided to this survey will be treated in accordance with our standard Privacy Policy, but in short, all data supplied here is anonymous. We can not see your name or personal details when you enter this form.No individual results will be published, but the full aggregated data, may be published. The survey should take less than 5 minutes to complete. Please click "Next" if you are happy to continue.NextWhich GP surgery are you registered at? *Ainsdale Medical Centre, Station Road, AinsdaleAinsdale Village Surgery, Leamington Road, AinsdaleChapel Lane Surgery, Chapel Lane, FormbyChristiana Hartley Medical Practice, Curzon Road, SouthportChurchtown Medical Centre, Cambridge Road, SouthportCumberland House Surgery, Scarisbrick New Road, SouthportFreshfield Surgery, Gores Lane, FormbyKew Surgery, Town Lane Kew, SouthportLincoln House Surgery, Lincoln Road, Southport MerseysideNorwood Surgery, Norwood Avenue, SouthportSt. Mark's Medical Centre, Derby Road, SouthportThe Corner Surgery, Fylde Road, SouthportThe Family Surgery, Liverpool Road, SouthportThe Grange Surgery, York Road Birkdale, SouthportThe Hollies Surgery, Elbow Lane, FormbyThe Marshside Surgery, Fylde Road, SouthportThe Village Surgery, Elbow Lane, FormbyTrinity Practice, Derby Road, SouthportWhich GP service are you registered at?NextOn a scale of 1-10, how satisfied are you with the overall performance your GP surgery? *1/10 - Not at all satisfied2/103/104/105/10 - Somewhat satisfied6/107/108/109/1010/10 - Very satisfiedNextHow easy is it to contact your GP Surgery?Very difficultSomewhat difficultNeither difficult nor easyEasyVery Easy((Don't know / No opinion))NextWithin the last six months, did you seek / did you receive a face-to-face appointment?I received a face-to-face appointment after seeking oneI sought a face-to-face appointment but did not receive oneI did not seek a face-to-face appointmentWhen did you last try to contact your GP Surgery by phone?Within the last weekBetween 1 week to 1 month agoBetween 1 month to 3 months agoBetween 3 month to 6 months agoOver 6 months ago((Unsure / no answer / prefer not to answer))NextHow many attempts did it take to reach your GP Surgery by phone1 attempt2 attempts3 attempts4 attempts5 attempts or moreIn your recent attempts to contact your GP by phone - how long in total have you spent waiting on hold?Less than a minuteBetween one minute and two minutesBetween two minutes and five minutesBetween five minutes and ten minutesBetween ten minutes and twenty minutesBetween twenty minutes to forty five minutesOver forty five minutesDo you have any other feedback about your GP surgery? (Optional - responses may be published anonymously)Thank you so much for taking part. Please press "Submit" to confirm your answers. Submit OTS News on Social Media Most Read This Week Rob Carden confirmed as Merseyside Police’s next Chief Constable 13th May 2025 Southport councillors clash over ‘safety’ of walking on Southport beach 12th May 2025 Selworthy Road man arrested in cocaine bust 8th May 2025 Police raid Southport address after “Hitler birthday party” in Manchester 8th May 2025 Bebe’s Hive ‘safe space’ launches in memory of Bebe King 1st May 2025 Deadline for Southport Survey responses extended to allow more people to have their say 1st May 2025 Pensioner injured in dog attack after trying to protect his pet 28th April 2025 High tides prompt Ainsdale beach car park closure from 27–30 April 25th April 2025 First man jailed for Southport Mosque riot released 8 months into 3 year sentence 24th April 2025 Chorley FC supporter assaulted woman during Southport match, court hears 24th April 2025
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