COVID-19 Announcement (Coronavirus)

We are all facing a period of uncertainty due to the impacts of COVID-19, this page is here to provide a source of information for people who have already made bookings with us or are considering doing so.

Announcement 18th March 2020

On 18 March 2020 the UK Government advised against non-essential travel. On this basis, we have closed some of our hotels until the 30th June 2020.

The Ashley Hotel

Sachas Hotel Manchester

Britannia Hampstead Hotel

Britannia Aberdeen Hotel

Roundhouse Hotel Bournemouth

North Stafford Hotel

Britannia Wigan Hotel

Metropole Hotel

Britannia Nottingham Hotel

Savoy Hotel Blackpool

Britannia Bolton Hotel

Heathlands Hotel Bournemouth

Scarisbrick Hotel Southport

Clifton Hotel Scarborough

Royal Hotel Scarborough

Britannia Edinburgh Hotel

Carrington House Hotel Bournemouth

Airport Inn Manchester Hotel & Spa

Adamton Country House

Basingstoke Country Hotel

Trecarn Hotel Torquay

The Cavendish Hotel

The Russ Hill Hotel Gatwick

We are very sorry for the disruption this may cause you. For help with bookings you have at these hotels please call 0161 923 0300.

Safety First

The health and safety of our guests and our staff working throughout the company is paramount to us. We have been closely monitoring the guidance issued by the Government, World Health Organisation, Public Health England as well as national health organisations. We are following this guidance where appropriate as well as taking preventative actions in our hotels and offices. Examples of this include:


Hand sanitiser is widely available throughout our properties with additional signage encouraging its effective use

Increased focus on cleaning across all of our properties

Ensuring that we are prepared for unexpected eventualities


Advice for Guests

If prior to travelling you begin to feel ill or you have been in close contact with someone with a confirmed case of COVID-19 (Coronavirus), or you live with someone who is self-isolating please follow the advice on the NHS website and contact us before travelling. Should you begin to feel ill while staying in one of our hotels and you have any of the symptoms listed on the NHS, World Health Organisation and/or Public Health England websites please call reception immediately and avoid contact with other guests and staff members.