One the 17th November the branch of Natwest in Churchtown will be closing down due to a decrease in people using the service as most people are coming to use online banking.
Natwest have released a statement saying that: “We have taken the difficult decision to close the NatWest Southport Churchtown branch on the 17 November 2015.
“We are working hard to ensure there are a number of alternative ways for people in the area to continue to bank with us including the Post Office: We have reached an agreement with the local Post Office, which is 0.8 miles away from the branch so that our customers can check their balance, deposit and withdraw funds, and business customers can get coinage.
There are five Post Offices within two miles of the branch. ATMs: We intend to retain our ATM in the local community, and there are also five other free to use ATMs within one mile of the branch.
The number of transactions taking place at Southport Churchtown branch has dropped by 22% since 2011 and only 104 customers use the branch on a regular weekly basis. 67 of these customers already use other branches in the area. As a result, branch transactions have declined by around 36% since 2010 whilst online and mobile transactions have grown by more than 300%. Only 9% of their total transactions are now undertaken in branches in comparison to 25% in 2010.
We are writing to all of our customers who use the branch, as well as displaying posters in branch to let them know of the closure. Between now and the closure date, we will engage with all of our customers, local businesses and the wider local community to make sure they are aware of the alternative ways of accessing their banking with us in the local area, and to answer any questions they might have.”
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