Casino bosses have been sent in a spin after customers complained about the poor food at the high class establishment.

Ahead of Christmas a group of friends decided to get some food from Genting Casino in Southport following previous good service.

However on this occasion one of the dinner guests was given a dry, Bland burger which looked nothing like the images genting casino used to advertise their bar snacks

The resident said “when the burger arrived it was embarrassing, its the worst burger I have ever seen. I was made to feel uncomfortable when asking is this is.

“As it looked nothing like their advertisements. It wasnt even served with a smile. It was dumped on the table.”

When the casino was questioned about the burger, he was told the the chef wasn’t in as he goes home and the bar staff are left to cook the food.

A formal complaint has been made and images have been sent to the casino but bosses are currently ignoring all communication about the event.