CQC inspectors find “significant improvement” at Southport hospital

13th May 2021
Southport 24 Hour A&E unit marked for closure

The report for an unannounced CQC inspection of Southport hospital has been published this morning.

Inspectors visited Southport & Formby District General Hospital in February “following information of concern received from the public.”

The CQC says: “We received information about patients absconding from wards and that patients and their families had not always been
involved in decision making regarding the application of Do Not Attempt Cardio Pulmonary Resuscitation (DNACPR).”

In a 2019 assessment, the Trust was told by the CQC that improvements were required in several areas. In the report published today, the CQC said: “During this inspection on the wards visited there was an improvement across all assessed domains. All the staff we spoke with were friendly and helpful. They spoke positively about the culture and the support and visibility of leadership on the medical wards.”

Full grading was not offered in the report as inspectors were only able to visit 5 out of 8 medical wards due to the covid-19 pandemic.

The report also notes: “The number of care hours per patient was above the national average during February 2021.”

Leadership “was significantly better than at the last inspection.”

“Staff treated patients with compassion and kindness, respected their privacy and dignity, and took account of their individual needs. This was an improvement from the last inspection.”

“Staff provided emotional support to patients, families and carers whilst visiting had ceased due to COVID-19. They understood patients’ personal needs.”

The report listed patient risk assesments, communication with families over so-called “Do Not Resuscitate” orders, progression towards electronic patient records and filling various staffing vacancies.

Responding to the Care Quality Commission’s report published on Thursday 13 May 2021, Trish Armstrong-Child, Chief Executive of Southport and Ormskirk Hospital NHS Trust, said: “I am really pleased inspectors found significant improvement since their last inspection across all the areas they reviewed. They also noted staff spoke positively about the culture in the hospital and the support and visibility of the leadership teams on the medical wards.

“These improvements are the result of hard work, compassion and commitment from our dedicated nurses, doctors, all other health professionals, and our non-clinical support teams. We are committed to providing the best care possible to all our patients and will continue to build on these improvements to make sure we consistently deliver safe, high quality care for local people.”