A message from the Management of Pontins.

The health and safety of everyone visiting or working on our Parks is our number one priority.

We understand that you may be feeling unsettled given the rapidly changing situation around Coronavirus, Covid-19.

Pontins would like to reassure you there has been no outbreak of coronavirus on our parks, however we have taken the latest Government advice and decided to close all parks effective Friday 20th March 2020.

We will be contacting all guests who have a Pontins booking between now and the end of April 2020, via email in the next 2 days.

If you have a holiday booked from 1st May 2020 to the end of the year, we will be contacting you in the next seven days and will be offering a change of date to 2021.

If this is not suitable you will be able to request a full refund.

You will appreciate how busy our phone lines are and so may we please ask for your patience whilst everyone is responded to.

Obviously our first priority is to respond to guests scheduled to arrive in the next seven days.

We will be updating our FAQs on our website on a regular basis.Thank you for your patience.

The Pontins Team

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