Photo: Ainsdale Village Surgery
Ainsdale Village Surgery received a good report in the latest Care Quality Commission inspection.
The latest report, which was published on December 10, provided detailed inspections ratings across a range of criteria.
The surgery was found to be good or outstanding in relation to safety, effectiveness, caring and responsiveness. Only ‘services led’ was found to ‘require improvement.’
This related to CQC registration documents which had been delayed due to the retirement of a GP partner and the New GP partner becoming the registered manager. The new GP has now been approved as the CQC registered manager.
And the surgery received an outstanding score for its work with the vulnerable and an outstanding score for patients with poor mental health, and a good score in relation to dealing with ; older people, people with long term conditions, families, children and young people and working age people.
A summary report by Professor Steve Field, Chief Inspector of General Practice quotes: “Our key findings across all the areas we inspected were as follows:
There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
Risks to patients were assessed and well managed.
Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
Information about services and how to complain was available and easy to understand.
The practice had good facilities and was well equipped to treat patients and meet their needs.
We saw areas of outstanding practice in relation to the responsiveness of the practice, effectiveness of care and treatment provided, the treatment of more vulnerable patients and for those patients experiencing poor mental health.
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