5 Common Mistakes Companies Make When Hiring Access Platforms

1st May 2025

Renting access platforms makes a lot of sense – especially if the job is short-term or has specific demands. You skip the upfront costs, avoid storing gear you don’t always need, and get the flexibility to pick what suits the site. But the process isn’t foolproof.

Plenty of companies still get tripped up when hiring these machines. And while the mistakes seem small at first, they can snowball into delays, safety issues, or unexpected costs. Here’s what to avoid if you want things to run smooth from day one.

1. Picking a Rental Company Just Because They’re Cheap

It’s tempting – someone offers a scissor lift at a lower day rate than the next guy, and suddenly it’s a done deal. But that lower rate won’t help you when the machine turns up late, or worse, breaks down on day two because no one’s serviced it in months.

A solid rental partner does more than drop off a machine. They guide you to the right gear, keep everything maintained, and answer the phone when you need them. Look for someone who knows their kit, offers variety, and backs it up with real support.

2. Guessing What You Need Instead of Checking

It happens all the time – someone assumes a scissor lift will do, only to realise halfway through the job that the terrain’s too rough or the reach isn’t enough. Or worse, they hire a massive boom they barely use, just because it “covers everything.”

Before you book anything, walk the site. Check your access points, ground type, height needs, and clearance. If space is tight, go compact. If the ground’s uneven, look at tracked or spider lifts. A quick site review saves hours (and money) later.

3. Overlooking Safety and Certifications

Not all gear is equal when it comes to safety. If you’re not checking the paperwork – inspection records, certification, and operator manuals – you’re rolling the dice. And if your crew doesn’t know how to use the thing properly? You’re inviting trouble.

Don’t skip this. Ask for proof the platform’s been maintained and inspected. If your team’s not up to speed, ask the rental firm if they offer training or support. The better ones will. If they don’t, that’s a red flag.

4. Getting the Hire Period Wrong

Trying to save money by booking the lift for two days when you really need five? It might work – if everything goes perfectly. But that’s rarely how site work plays out. And scrambling to extend your hire last-minute can cost you more or leave you stuck waiting.

On the flip side, locking something in for a fortnight when you only need it for three days? That’s money wasted. Be realistic. Build in some slack for delays. And talk to your supplier about flexible terms before you commit. A reputable supplier like Central Platform Services will offer a range of hire/rental options.

5. Letting Anyone Hop In and Have a Go

It’s just a platform, right? Up, down, done? Not quite. Assuming anyone can jump in and operate access gear is a fast track to damaged machines – or worse, injured staff. These things require training, and using them wrong can be dangerous and costly.

Make sure only qualified people are behind the controls. If your team’s not certified, don’t fake it. Most decent rental companies offer training as part of the deal – or can recommend someone who does. It’s a small extra step that protects your people and your timeline.

To Sum It Up

Renting access platforms should make life easier – but only if you take the time to do it right. Work with the right supplier. Know what your job actually needs. Respect the safety side. And don’t wing the schedule or the operation.

Do it properly, and the job runs smoother, safer, and more efficiently. Do it wrong, and you’ll waste more time fixing problems than actually getting work done.

Need help choosing the right kit or finding a solid rental partner? It’s worth speaking to someone who actually knows the gear – not just someone with a price list.