New website helps public see how local social services are performing

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New website helps public see how local social services are performing

 A new website which will help people examine how their local social services department is performing goes live today.

Developed jointly by the Health and Social Care Information Centre (HSCIC) and the Department of Health, the website allows users to see how local councils score against criteria set for social service delivery by the Department of Health in its Adult Social Care Outcomes Framework (ASCOF)2.

The website enables users to visual local data3 on topics such as how satisfied users are with social services, ‘quality of life’ scores for social service users, how well carers feel they are included in discussions about the person they care for, delays on transfers of care from hospitals and more. Users will be able to see how their local authority compares with similar councils and the national average.

The website should be of users of adult social care services, carers, the general public, local Healthwatch and other groups representing users of social services, voluntary and community organisations and social care professionals.

Chair of the HSCIC, Kingsley Manning said: “The HSCIC collates and publishes a huge variety of data on health and social care and we are determined to make it accessible to as many different people as possible.

“We hope that this website will prove another step forward in putting the power of information into the public’s hands, allow them better to understand how their local council is performing on social care.”

The website will be live from Monday 11 November at:

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