Insurance Whiplash injury claims ‘on the increase’

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Whiplash claims have continued to rise despite a drop in the number of road accident injuries, a body that represents actuaries has said.

The Institute and Faculty of Actuaries said that a “change in claiming behaviour” had led to the rise.

It blamed the rise partially on claims management companies, saying that the rise in claims was costing the insurance industry an estimated £400m.

The report collated data from across the motor insurance industry over the last year, and also studied police data for road accident injuries.

The report said that the average value of a small third-party injury claim was now £8,400.

Actuaries are employed by the insurance industry to estimate the cost and risk that companies face.

The figures come after the market for car insurance was referred to the Competition Commission for investigation.

The Office of Fair Trading made the referral on the basis that the market was not workingthat well for motorists.

The regulator said it was worried the structure of the market was making costs and premiums unnecessarily high.

It found that insurers of “at-fault” drivers had no control over the amount spent on repairs or replacement vehicles by “not-at-fault” drivers.
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