Open Email to OTS ‘Halfords Staff Southport rude to customers’

ots-halfords kew retail park southport  ots onthespot

Halfords Staff Southport rude to customers

A Southport mum was looking to buy a bike for her 6 year old son this morning at Halfords, Southport. The customer is very annoyed how she and her father, Michael Tocher were treated and spoken to by staff.

Michael Tocher, was paralysed in a motor bike crash 22 years ago and is confined to a wheelchair. There is no lift in the store so his daughter asked staff if they could bring down a bike from the first floor showroom for them to have a look at, but staff declined.

Michael’s daughter said: I’m very annoyed at how my father was treated at halfords southport, my dad is confined to a wheelchair, he has done great in life, but in 20 years he has never been spoken to so bad from the staff in halfords.

Staff said “If you need a wheelchair why would you need a bike” !!!

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