CQC’s unannounced inspection of Rowan Tree Lodge, Southport

Rowan lodge southport news ots

This unannounced inspection of Rowan Tree Lodge took place on 26th August 2015.

Rowan Tree Lodge is a large detached house converted into a nursing and care home for up to 16 older people. It is situated in a residential area of Southport with access to local amenities and public transport in the town centre. The service provides accommodation over three floors, with lift access between floors. The home has 14 single bedrooms and one double bedroom. There is a lounge area and dining room and a separate quiet lounge to the front of the property and enclosed gardens to the rear.

A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People and relatives we spoke with told us they felt the home was a safe place to live. One relative told us “I find this a nice and welcoming home and I am sure (my relative) is safe, well cared for and well fed.”

ratingsIs the service responsive?

The service was not always responsive.

People’s care plans lacked detail and planned treatment was not always evidenced as being provided. This means that there is a risk that people may not receive appropriate care and treatment.

Risks to people’s health and safety were not always recorded to help form the plan of care. The staff however, had a good understanding of people’s risks and the measures in place to maximise their safety.

People’s preferences around daily living and how they wish to be supported were included in their plan of care.

There was a social activities programme for people to take part in. People’s feedback regarding activities was mixed as some people were unsure what activities were available.

Read the full report here.


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