Community Care Direct Join OTS Business Directory

ots-community care direct 6 southport ots onthespot ots

OTS welcomes Community Care Direct to Southport’s number 1 news media website

Welcome to Community Care Direct We are a:

•HOME HEALTH AGENCY providing in-home care, palliative care, and a live-in service provider.


•If you were recently hospitalized for surgery or illness.

•If you are unable to meet your own needs due to health, age or social problems.

•If you are stressed with taking care of a family member who can no longer care for themselves.

•If you are missing work or ignoring your immediate family to care for a loved one.

•If you are homebound.

•If you need assistance getting groceries, going to appointments, or around the house.

•If you have an infant or sick child and need help with care or housework

As a provider of Domicillary / In-Home Care, Home Health Services, Palliative Care, we manage to start and continue with a positive role in society by extending a helping hand to those who need it.  Contact our office today! Or, Set an appointment online.

Many patients, residents and families are now turning to healthcare solutions they can receive at home instead of being confined to care institutions. Besides being the more affordable choice, it also enables the care recipients to decide and keep the level of independence they want.

The availability of this choice is what sets our services apart from the rest of the healthcare segments and options available.

The efforts we make in keeping the quality of care is at a standard that we’ve set high for ourselves. Government regulated requirements for healthcare services and the healthcare staff have been compiled but we raise our arrows and target the ultimate satisfaction of all our customers.


Community Care Direct are regulated by the governments Quality Care Commission and if you wish to find out more about what this means then visit their website.

Office Hours: Community Care Direct’s operating business days and hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.

Availability of Service: A senior manager is available for on-call services, as well as scheduled home healthcare visits that need to be made after normal operating hours, on weekends or holidays, 24 hours a day, 7 days a week.

Our Services

We respect and support your preference to stay at home. Old age, physical injury, disability and recovery can still be managed with the help of skilled care experts from Community Care Direct.

Here are the services we offer:

•In-Home Care

•Home Health Care

•Palliative Care

•Live-In Care

•24 Hour Care

•Bespoke Home Help

Our care services are available at flexible schedules. Call us today on 01704 – 544460 to ask about availability.

The following payment methods are accepted:

•NHS Vouchers

•Commercial Medical Insurance

•Private Pay

•Direct Payments

Choose wellness at home by choosing Community Care Direct!

Non-Discrimination Policy

In accordance with the provisions of Employment Opportunities Act and of the Rehabilitation Act, Community Care Direct Ltd. does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment.

About Us

Early Beginnings

Community Care Direct was established in 2004. Steadfast and determined, we continue our pursuit of service user satisfaction through the provision of our services. The homes that we serve and the care facilities that we supply with healthcare staff maintain harmonious connections because we have the ability to build and maintain trusting relationships with them. Every new client and patient becomes a part of our history – a story of how quality care and cost-efficient services can make a difference.

Our Mission


It is the aim of Community Care Direct to deliver personal care and associated domestic care to clients in the home environment, to a standard of excellence which embraces the fundamental principles of good care practice.

It is the objective of the organisation to provide a service of the highest quality, to improve and sustain the client’s overall quality of life. By meeting the following objectives:

a). To ensure that the service is delivered flexibly, attentively and in a non discriminatory fashion, whilst respecting each client’s rights to independance, privacy, dignity, fulfilment and the right to make informed choices and to take risks.

b). To ensure that each client’s values and needs are respected in matters of religion, culture, race or ethnic origin, political affiliation, marital status, parenthood, disabilities and impairments.

c). To ensure that the care service is delivered in accordance with the agreed contract of car

d). To manage and implement a formal programme of staff planning, selection, recruitment, training and personal development, to enable the clients needs to be met.

e). To manage the care service efficiently and effectively, to make the best use of resources and to maximise best value for both the purchaser and the client.

f). To ensure that all clients are provided with written information on the organisations procedure for handling complaints, comments and complements and how to use it.

Our Goal

We have a goal to provide affordable home care services at the highest level of quality attainable. Recipients of our care services are guided in exercising their maximum level of independence while we meet the care requirements that they are unable to provide for themselves.

Service Areas

Community Care Direct services are available to the residents and care facilities within the North West area and includes:



Our Healthcare Professionals

A team made up of the best health care professionals in the North West are assembled here at Community Care Direct. We are proud of all our staff and experts in our employ. We work with you in achieving the lifestyle you want while effectively managing your health care at home.

Community Care Direct 
33 Shakespeare Street, Southport,
Merseyside, PR8 5AB. 
Phone: 01704 – 544460
Fax: 01704 – 539212 
E-Mail: [email protected]

Onthespot – your online reporter
Do you have a story to tell? Please text or phone 07930717137 or email [email protected]
Follow OTS (Onthespot) on Twitter



OTS News